INSTRUCTION FOR DISPATCHING INTERNATIONAL CARGO
AT DOWNTOWN WAREHOUSE
I. Time
1. Working time:
- From Monday to Saturday, except Sunday, National Holiday and legal
regulated day-off.
- Morning: 07h30 – 11h30, Afernoon: 13h00 – 16h30
2. Overtime services:
- Overtime services: to get customs permissions and send letter
in writing to company before 15h30.
3. If you have question, please contact number:
3.1 Gia Lâm division:
- Tel : (04) 35 840 905 ext 2741 or (04) 38 271 31
- Fax: (04) 38 271 310
- Email: gialam@noibaicargo.com.vn
3.2 Aviation logistics services joint – stock company:
- Tel: (04) 37 685 858
- Fax: (04) 37 685 868
- Email: contact@alsc.vn
II.Restricted condition:
At the moment, NCTS does not accept special cargo at downtown, as follow
( except we have detailed agreement):
- Live animal
- Perishable goods
- Dangerous goods
- Some kind of special goods: HUM,VAL…
III. Documents requirement:
- Shipper Instruction for Dispatch
- Confirmed booking sheet from the Airlines.
- Related documents
IV. Preparing cargo for “Ready for carriage”
- Prepare enough mark and label for the shiptment
- Complete “ Shipper Instruction for Dispatch”
- Show booking note for security guard to get …
- Stick label and mark onto the shiptment
V. Step to dispatch cargo:
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1. Customs clearance:
- Customers are pleased to contact Customs department for exporting cargos.
2. Aviation procedure: Customers prepare enough necessary documents and follow instruction:
- Step 1: showing “Shipper Instruction for Dispatch” (SID) with all items filled in, marked by Customs seal.
- Step 2: Acceptance staff will check quantity, weight, size and other requirements and signs up the SID.
- Step 3: pay all relevant fees at Accounting counter after completing all documents.
3. Issue AWB:
- Customers take SID with “Paid” mark of NCTS to Airlines' offices in oder to issue AWB.
4. Hand-over AWB to acceptance staff:
- After issuing AWB, please hand over AWB to acceptance staff to complete dispatching
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