INSTRUCTION FOR COLLECTING INTERNATIONAL CARGO
AT DOWNTOWN WAREHOUSE
I. TIME
1. Working time:
- From Monday to Saturday, except Sunday, National Holiday
and legal-regulated day-off.
- Morning: 07h30 – 11h30. Afernoon: 13h00 – 16h30
2. Time to service special requirement:
2.1 Transport to the downtown warehouse: notice 60 minutes before ETA.
2.2 Transport to the downtown warehouse:
- During the day : notice before 13h30 the same day.
- The next day: notice before 16h30 of the previous day
2.3 Overtime services: to get customs permissions
and send letter in writing to company before 15h30 .
3. If you have question, please contact number:
3.1 Gia Lâm division:
- Tel: (04) 35 840 905 ext 2741 or 38.271310
- Fax: (04) 38.271310
- Email: gialam@noibaicargo.com.vn
3.2 Aviation logistics services joint – stock company:
- Tel: (04) 37 685 858
- Fax: (04) 37 685 868
- Email: contact@alsc.vn
II. DOCUMENTARY REQUIREMENT:
1. For personal cargo:
- Valid identification card or passport of the person.
- Other documents relating to the consignment.
2. For company’s cargo/ customers authorised:
- Valid identification card or passport of the person.
- Valid letter of authorisation . In case that a bank is
is the consignee in AWB, the customer must have the bank’s
authorised documents.
- Other documents relating to the consignment.
| III. STEP TO COLLECT CARGO: |
 |
A. Aviation procedure:
- The customers are pleased to show all relevant documents for checking out goods B.Pay charges:
- Please pay relevant charges at Cashier counter after
finishing import consignments. C. Custom clearance:
- Customers are pleased to contact Customs department for importing cargos
D. Colleting cargo:
- Kindly present cargo release sheet, invoice, AWB at warehouse section
|