INSTRUCTION FOR DISPATCHING INTERNATIONAL CARGO
I. Time:
1. Working time:
- From Monday to Saturday, except Sunday, National Holiday
and legal regulated day-off.
- Morning: 07h30 – 11h30, Afternoon: 13h00 – 16h30.
2. Overtime services :
- Overtime services: to get customs permissions and send letter in writing
to company before 15h30.
If you have question, please contact number:
- Tel : (04) 35 840 905 ext 3352.
- Fax: (04) 35 841 457.
II. Documents requirement:
- Shipper Instruction for Dispatch.
- Confirmed booking sheet from the Airlines.
- Related documents.
III. Preparing cargo for “Ready for carriage”:
- Prepare enough mark and label for the shiptment.
- Complete “ Shipper Instruction for Dispatch”.
- Show booking note for security guard to get truck permission.
- Stick label and mark onto the shiptment.
| V.Step to collect cargo: |
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A. Customs clearance:
- Customers are pleased to contact Customs department for exporting cargos.
B. Aviation procedure:
Customers prepare enough necessary documents and follow instruction:
- Step 1: showing “Shipper Instruction for Dispatch” (SID) with all items filled in, marked by Customs seal.
- Step 2: Acceptance staff will check quantity, weight, size and other requirements and sign up the SID.
- Step 3: pay all relevant fees at Accounting counter after completing all documents.
C. Security clearance:
- Cargos are checked by X-ray security screen of Airport authority.
D. Issue AWB:
- Airway Bills issuance is carried out at Airlines' offices.
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